Refund Policy

Last Updated: May 16, 2026

Thank you for shopping at NestorStack. We provide premium design templates, UI kits, and creative digital assets for designers, developers, creators, and businesses.

Because our products are digital and delivered instantly after purchase, please review this Refund Policy carefully before making a purchase.

1. Digital Product Nature

All products sold on NestorStack are digital downloads. Once a product has been purchased and delivered, it is considered “used” and cannot be physically returned.

By purchasing from our website, you acknowledge and agree to this policy.

2. Refund Eligibility

We may issue a refund under the following circumstances:

  • You were charged multiple times for the same product
  • The purchased file is corrupted or inaccessible and we are unable to provide a working replacement
  • The product is significantly different from its description
  • A technical issue on our platform prevented delivery of the product
  • Unauthorized or fraudulent transactions are verified

3. Non-Refundable Situations

Refunds will generally not be provided for:

  • Change of mind after purchase
  • Accidental purchases
  • Lack of software knowledge or compatibility issues clearly stated in the product description
  • Failure to read product details before purchasing
  • Downloaded or accessed digital products
  • Requests made after extensive use of the product
  • Purchases made during promotions or discounted sales unless required by law

4. Subscription Products (If Applicable)

If NestorStack offers subscriptions or memberships:

  • You may cancel your subscription at any time
  • Cancellation prevents future billing
  • Previously paid subscription fees are generally non-refundable
  • Access may continue until the current billing period ends

5. Refund Request Timeframe

To be eligible for consideration, refund requests must be submitted within 7 days of the original purchase date.

6. How to Request a Refund

To request a refund, please contact us with:

  • Your order number
  • Purchase email address
  • Description of the issue
  • Relevant screenshots or supporting information (if applicable)

Contact Email: support@nestorstack.com

7. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, please contact us directly so we can attempt to resolve the issue promptly.

Fraudulent chargebacks may result in suspension or termination of access to our products and services.

8. Product Updates and Support

We may update or improve our products over time. Purchasing a product does not guarantee lifetime updates unless explicitly stated on the product page.

Support availability may vary depending on the product or membership plan.

9. Policy Changes

We reserve the right to modify this Refund Policy at any time. Updated versions will be posted on this page with a revised effective date.

10. Contact Information

If you have any questions about this Refund Policy, contact us at:

Website: https://nestorstack.com
Email: support@nestorstack.com